Privacy Policy

This privacy policy will inform you of how your personal information is processed from initial point of contact through to after your therapy has ended, including:

• Why your information is able to be processed and what purpose it is processed for.

• Whether or not you have to provide your information.

• How long your information with be stored for.

• Whether or not there are other recipients of your personal information.

• Whether or not your information will be transferred to another country..

• Whether or not automated decision-making or profiling is utilised.

• What your data protection rights are.

Data controller' is the term used to describe the person/organisation that collects, stores and has responsibility for people's personal data. In this instance, the data controller is:

• Jonah Woodley trading as Shades of Rose Counselling & Psychotherapy. Registered with the Information Commissioners Office (Number).

• Postal address: 8 New Street, Wall Heath, DY69AH

• Phone number: 07894851640

• Email address: [email protected]

If you have any questions about the privacy policy or your data protection please contact me via email at: [email protected]

The GDPR states that a business must have a lawful basis for processing your personal data and there are different lawful bases depending on the stage at which your data is being processed. These are as follows:

If your counselling has come to an end, "legitimate interest" will be the lawful basis for holding and using your personal information.

The GDPR also ensures that any of your special category personal information is handled appropriately and the lawful basis for the processing of this data in this setting is for the provision of health treatment (counselling/psychotherapy) and the necessity for a contract with a health professional.

When you make contact, the following information will be collected to satisfy your enquiry:

• Your full name

• Your email address

• A phone number

• Any further information you provide in the contact form or via other communication method.

Alternatively, any other person or organisation who makes a referral on your behalf may disclose your information. If it is decided that our work together does not proceed, your personal information will be deleted within three calendar months and you may request it to be deleted sooner at any time.

While accessing counselling, the contents of our sessions are strictly confidential except in specific circumstances where confidentiality may have to be broken as outlined in the therapy contract you will have signed prior to session commencement. A record of your personal details will be kept to ensure the service runs smoothly and these details will be kept securely behind password protected/encrypted files and will not be shared with any third party.

Minimal written notes will be kept of each session, retained for up to six years. Any text message or email correspondence will be deleted after six months unless important to retain. If necessary, the contents of important text messages or emails will be transcribed into relevant secure records.

Your records will be kept for six years following the end of our counselling sessions and then securely destroyed. You may request for your information to be deleted sooner than 6 years at any time.

On rare occasions your information may be shared with third parties, for example, when contracted with a supplier to carry out specific tasks. In such cases the third party partners will be thoroughly vetted and contracted with to ensure they do not use your information for any other purpose than the task they have been contracted for.

You have the right to request that your personal data is deleted or edited/updated. You have the right to request that your personal data is no longer processed or to limit how your personal information is used. You have the right to request a copy of any information held about you and to object to the use of your personal data in some circumstances.

If you would like to make any of these requests or have any concerns or questions about how your personal data is being processed please make contact at [email protected]

In order to make a formal complaint about the way your personal information has been processed you can contact the Information Commissioner's Office (ICO) at https://ico.org.uk

Data security is taken incredibly seriously and every effort is made to ensure your data is stored securely. Your data is only kept in digital records on encrypted/password protected devices with no physical records being kept.

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No user-specific data is collected. If you fill out a form on this website, your data will be temporarily stored on the web host (Password protected Create.net account) for 30 days after being sent to your counsellor.